Acceptable Use Policy

Last Revised: November 2024

This Acceptable Use Policy (“AUP”) describes the acceptable use by the Customer, its Users and end-customers of the Services. This AUP forms part of and is governed by the Terms and Conditions.

The User warrants that it is authorised to enter into and be continually bound by this AUP on behalf of the Customer.

1. DEFINITIONS

In this AUP, capitalised words have the meanings given in the Terms and Conditions, and otherwise as set out below:

Content means any content or material that is provided to the Customer or made accessible by the Services.

Customer Content means any data, video, graphics, information, statements or other material that is inputted by the Customer onto the Pulsar platform during its use of the Services.

Individual means any person which uses or is a user or registered member of any site, platform, system, application, solution, service or such other forum to which the Content Relates. 

Meta means Facebook, Instagram, WhatsApp, Threads and any other social media platform, application or service owned and operated by Meta Platforms, Inc, any related body corporate of Meta Platforms, Inc. or any entity that is controlled by, controls or is under common control with Meta Platforms, Inc.

Pulsar means Pulsar Group Plc, any related body corporate of Pulsar Group Plc and any entity that is controlled by, controls or is under common control with Pulsar Group Plc.

Terms and Conditions means the Terms and Conditions applicable to the Customer.

X means the microblogging and social networking service owned and operated by X Corp.

YouTube means the online video-sharing platform owned and operated by Google LLC.

2. APPLICATION

Notwithstanding any other terms and conditions entered into between the Customer and an AI Group Member, the Customer and Pulsar agree that the terms and condition of this AUP will take precedence over the remaining terms and conditions entered into between the Customer and Pulsar to the extent of any inconsistency or conflict.

3. IN GENERAL

In addition to the Customer’s obligations under the Terms and Conditions (including in respect of the volume and extent of Queries and Searches), the Customer will (a) not use the Services or any output from the Services for any of the following; and (b) prevent its Users and end-customers from using the Services or any output from the Services, for any of the following:

  • To investigate, track, or surveil Individuals or obtain any information regarding Individuals in any manner that would require a court order, subpoena, or other judicial or governmental directive;
  • To use for any unlawful, illegal, discriminatory, unauthorised, or otherwise improper purpose; 
  • To derive or obtain non-public information of Individuals, including without limitation, an Individual’s location;
  • To display, distribute, or otherwise make available any information or data which would be inconsistent with any applicable privacy law;
  • To segment, target, or profile any Individual based on health, financial status or condition, political affiliation or beliefs, sex life or sexual orientation, racial or ethnic origin, religious or philosophical affiliation or beliefs, trade union membership, data relating to any alleged or actual commission of a crime, or any other sensitive categories of personal data (including those prohibited by law);
  • Unless explicitly approved by Pulsar or where mandated by applicable law, any use, modification, derivative, reproduction, release, performance, display or disclosure of Content by any governmental, law enforcement, intelligence or surveillance entity; 
  • To access or analyse Content for the monitoring or measurement of aggregate availability, performance, functionality, usage statistics or results for any comparison benchmarking, site to site competitive purposes or any form of public announcement. This includes, without limitation, the monitoring or measuring of responsiveness of social/public media websites or user metrics such as total number of active users, accounts, views, user engagements or account engagements.
  • To republish, make publicly available, sell, sub-license or share with any third parties the Content or any comparison of data provided by one social media network against another social media network for the purposes of evaluating the technical competence or performance of such networks, creating a competing network, or profiling individuals by aggregating data from various networks pertaining to an individual in violation of applicable law.

4. YOUTUBE

To the extent that any Content contains any data, information or materials derived from YouTube, the Customer must and must procure that its Users and end-customers agree to and comply with the YouTube terms of service available online and which may be amended by Google from time to time. The most recent version of the YouTube terms of service are available at https://www.youtube.com/t/terms 

5. META

To the extent that any Content contains any data, information or materials derived from Meta (which may include but is not limited to Instagram data), the Customer must and must procure that its Users and end-customers agree to and comply with the following Meta terms of service and policies available online and which may be amended by Meta from time to time:

6. X

To the extent that the Content contains any data, information or materials derived from X, the Customer must and must procure that its Users and end-customers agree and comply with the following policies:

7. CUSTOMER CONTENT

The Customer must not upload any Customer Content: (a) that breaches any applicable law, or may cause the AI Group to breach any applicable law; (b) that includes personal data without Pulsar’s approval; (c) that infringes or violates another party’s rights, including their Intellectual Property Rights; (d) which it does not own unless appropriate consents, authorizations or licences in respect of such Customer Content have been obtained; (e) that includes any obscene, offensive, hurtful, inflammatory or defamatory material; (f) that promotes violence or any form or bullying or harassment; (g) that comprises or promotes sexually explicit material; (h) that promotes discrimination, including based on race, sex, religion, nationality, disability, age or sexual orientation; and/or (i) which would (i) put an AI Group Member or the Customer’s organisation or business into disrepute (ii) reveal financial information of any kind (whether related to its employees, customers, business or otherwise); or (iii) contain confidential or business critical information. The AI Group will not be responsible for or liable in respect of such Customer Content.

8. CONSEQUENCES OF UNACCEPTABLE USE

Without in any way limiting any other rights and obligations that Pulsar may have under applicable law, Pulsar reserves the right to restrict, suspend or terminate Customer’s access to the Services immediately, and without notice, if Pulsar determines that the Customer is in violation of this AUP. Indirect or attempted violations of this AUP, and actual or attempted violations by a third party on behalf of the Customer will be considered violations of this policy by the Customer.

9. LIABILITIES AND INDEMNITIES

The liability and indemnity provisions set out in the Terms and Conditions apply to this AUP.

10. GOVERNING LAW

This AUP is governed by and is to be construed according to the law specified in the Terms and Conditions.

11. UPDATES

Pulsar reserves the right to modify/update this AUP at any time by amending this website. We recommend checking this website regularly.